Recreational Heaters - FAQ
Dyna-Glo RMC-PPH16LPDGD
Trouble Possible Cause Corrective Action
When the control knob is pressed in and turned counterclockwise to ignition, there is no spark at OSD pilot.
  1. Ignitor electrode positioned wrong
  2. Ignitor electrode broken.
  3. Ignitor cable pinched or broken.
  4. Ignitor cable not connected to ignitor electrode.
  1. Reposition ignitor electrode.
  2. Replace electrode.
  3. Free ignitor cable, if damaged, replace.
  4. Connect cable to electrode.
When control knob is pressed in and turned counterclockwise to pilot and piezo is depressed, pilot does not light.
  1. Gas supply is turned off.
  2. Control knob not in pilot position.
  3. Control knob not pressed in while in pilot position.
  4. OD pilot is clogged.
  5. Air in gas lines.
  1. Turn gas supply on.
  2. Turn control knob to pilot position.
  3. Press in control while in pilot position.
  4. Call qualified service technician.
  5. Purge gas lines and repeat ignition operation.
OSD pilot lights but flames goes out when control knob is released.
  1. Control knob not pressed long enough.
  2. Safely interlock is triggered.
  3. Pilot flame not touching the thermocouple. Problem could be one or both of the following.
    • Partially clogged ODS pilot orifice.
    • Low gas pressure.
  4. Thermocouple damaged.
  5. Thermocouple connection loose at gas control valve.
  6. Gas control valve damaged.
  1. After ODS pilot lights, keep control knob pressed in approximately 30 seconds.
  2. Wait one minute, repeat ignition operation.
  3. Contact your gas company, gas supplier or qualified service technician.
  4. Replace thermocouple.
  5. Hand tighten until snug then tighten ¼ turn with a wrench.
  6. Replace gas control.
Burner does not light after ODS pilot is lit.
  1. Burner orifice is clogged.
  2. Gas supply pressure is very low.
  1. Clean Burner Orifice.
  2. Contact gas supplier.
Delayed Ignition
  1. Main burner carry over ports clogged.
  2. Gas supply pressure very low.
  1. Clean main burner ports.
  2. Contact gas supplier.
Burner backfiring during operation.
  1. Burner orifice is clogged.
  2. Burner ports damaged.
  1. Clean Burner orifice.
  2. Replace burner.
Yellow flames during burner operation.
  1. Not enough air.
  1. Check air passageways and burner for dirt and debris. (Refer to maintenance section of the manual)
Burner plaque(s) does not glow.
  1. Plaque(s) is damaged.
  2. Inlet gas pressure to low.
  3. Control knob set between locked positions.
  1. Replace burner.
  2. Contact local gas supplier.
  3. Turn control knob until it locks at desired setting.
Slight smoke and odor during initial operation.
  1. Residues from manufacturing process.
  1. Will stop after a few hours of operation.
Heater produces a whistling noise when burner is lit.
  1. Air passageways blocked.
  2. Air in gas line.
  1. Check minimum installation clearances and air passageways for debris.
  2. Operate burner until the air is completely purged.
Gas odor even when control knob is in OFF position.
  1. Gas leaks. Refer to front the front page of the manual.
  2. Gas Control Valve defective.
  1. Locate and correct leaks immediately.
  2. Replace gas control.
Gas odor during combustion.
  1. Foreign matter in gas or on burner ports.
  2. Heater burning vapors from paint, impurities in air.
  3. Gas leaks, refer to front page of the manual.
  1. Check gas passage way and burner.
  2. Ventilate room, stop storing and using order causing products near heater.
  3. Locate and correct leaks immediately.
Heater shuts off on ODS.
  1. Not enough fresh air is available.
  2. Low gas pressure.
  3. ODS pilot partially clogged.
  1. Open window.
  2. Contact gas supplier.
  3. Clean the pilot.